Lead with Clarity
Resolve Conflict with Confidence
I help leaders and teams face the hard stuff, with leadership coaching & workplace mediation in Cheshire and across the UK.
For Individuals
1:1 Executive & Leadership Coaching
Build clarity, confidence, and presence so you can lead effectively, even when it’s tough.
For Business
Team Coaching & Leadership Development
Resolve tensions, improve collaboration, and build psychological safety for stronger team performance.
For Business
Workplace Mediation & Conflict Resolution
Address conflict in the workplace early and constructively with a neutral, accredited mediator.
I’m Claire Norburn
Leadership Coach & Conflict Resolution Specialist
I help leaders and teams in Cheshire and across the UK manage conflict, rebuild trust, and lead with confidence.
With 20+ years in HR and leadership, I know the pressure that comes with leading others, especially when conflict arises, team dynamics get messy, or it feels like everything lands on your shoulders.
That’s where I come in.
At Lead & Resolve, I help leaders and teams face into the hard stuff, whether it’s managing tension, navigating change, rebuilding trust, or handling difficult conversations.
Clients tell me they feel calmer, clearer, and more in control after our sessions, like they finally have the tools to lead the way they want to.
Through coaching, facilitation and workplace mediation, I create a supportive, practical space for growth, so you can lead with clarity, build stronger relationships, and move forward with confidence.
When It Feels Hard to Lead, You Don’t Have to Do It Alone.
Are you navigating team tension, difficult dynamics, or pressure to deliver, without losing yourself in the process?
Whether you’re managing conflict, avoiding conversations, or doubting your impact, I help you lead with confidence – even when things get messy.
As a Leadership Coach and Conflict Resolution Specialist, I bring 20+ years of HR experience and accredited coaching and mediation skills. Together, we’ll tackle the real root of what’s holding you back, not just the surface symptoms.
You’ll get space to reflect, practical tools to lead well, and the confidence to face into what matters, whether that’s managing up, addressing team behaviour, or finding your own voice as a leader.
Why Leaders Choose Lead & Resolve
When workplace challenges start to feel overwhelming, it can be hard to know where to turn. I specialise in helping leaders tackle the issues that most people avoid – from managing challenging team members to navigating difficult conversations at work.
With a background in HR and leadership, and accreditation as a coach and mediator, I understand both the pressures you face and the dynamics that hold teams back. My approach goes beyond quick fixes. I work with you to uncover the root causes of tension and provide practical tools that create lasting change.
Whether through leadership coaching or conflict resolution in the workplace, you’ll gain clarity, build trust, and move forward with confidence.
Qualified Coach, Mediator & NLP Practitioner
What Clients Say About Leadership Coaching & Mediation
“I would not be in my C-Suite role today without Claire’s support as an executive coach. Her advice has been invaluable to me through a number of role/organisational changes. She is thought provoking yet pragmatic and our meetings were always a pleasure. I cannot receommend Claire enough.”
“I have become more decisive and bold in my decisions, and no longer intimidated by strong and confident personalities. Claire helped me on that journey, challenging me, calling out wrong thought patterns and building my confidence, whilst equipping me with tools and techniques to help address situations that I used to struggle with. It’s fair to say that the sessions with Claire have probably been the six most impactful hours of my 25 year working career.”
“I’ve had the pleasure of working with Claire, in receipt of coaching to prepare me for a new role and also to help a number of senior leaders in my capacity as an HR professional. Claire is brilliant at getting to the crux of any issue and asking really pertinent questions to open up the conversation. She is empathetic and strong, while demonstrating her sound commercial knowledge in understanding what modern organisations need from senior leaders. ”
Ready to Resolve Conflict & Strengthen Leadership?
I help leaders and HR teams across Cheshire, the North West, and the UK with leadership coaching, team coaching, conflict resolution, and workplace mediation.